Jump here for reauthenticating Facebook
Before we can use your social media accounts to create a mashup, we need you to authenticate your Social Media accounts in Contegro:
- Login to Contegro using Contegro admin login details.
- Open Add-On Modules > Social Media and select Settings
- Open the [Authenticate] tab.
- Authenticate the accounts you want to use to create your mashup
- Instagram
- Click [Authenticate]
- Login to Instagram
- Click [Authenticate]
- Twitter
- Click [Authenticate]
- Login to Twitter
- Click [Authenticate]
- Facebook
- Click [Authenticate]
- Login to Facebook (using a page administrator account)
- A pop-up will show. Click Continue as User and approve the app
NOTE: If you see an error like the one below, please email your Facebook page administrator fbid or username to our support team and request that you be added as a Facebook app tester.
- Click [Authenticate]
IMPORTANT NOTE: If you update your Instagram, Twitter and/or Facebook account login details, please re-authenticate your accounts in Contegro to ensure that your social mashup is not affected.
Reauthenticating Facebook
Facebook requires the API to be re-authenticated every 3 months. To re-authenticate, simply go to the Social Media Global Module Settings, and click the Renew button
- Open Add-On Modules > Social Media and select Settings
- Open the Authentication tab
- Find your account and select the [Renew] option.
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