Social Media - Account Authentication

Jump here for reauthenticating Facebook 

Before we can use your social media accounts to create a mashup, we need you to authenticate your Social Media accounts in Contegro:

1. Login to Contegro using Contegro admin login details.
   
   
2. Open Add-On Modules > Social Media and select Settings
   
   
   
3. Open the [Authenticate] tab.
   
4. Authenticate the accounts you want to use to create your mashup
   
   

• Instagram
  • Click [Authenticate]
    
  • Login to Instagram
    

• Twitter
  • Click [Authenticate]
    
  • Login to Twitter
    

• Facebook
  • Click [Authenticate]
    
  • Login to Facebook (using a page administrator account)
    
  • A pop-up will show. Click Continue as User and approve the app
    
    NOTE: If you see an error like the one below, please email your Facebook page administrator fbid or username to our support team and request that you be added as a Facebook app tester.
    

IMPORTANT NOTE: If you update your Instagram, Twitter and/or Facebook account login details, please re-authenticate your accounts in Contegro to ensure that your social mashup is not affected. 

Reauthenticating Facebook

Facebook requires the API to be re-authenticated every 3 months. To re-authenticate, simply go to the Social Media Global Module Settings, and click the Renew button

1. Open Add-On Modules > Social Media and select Settings
   
2. Open the Authentication tab
   
3. Find your account and select the [Renew] option.