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How To - Monitor Screens and Send Remote Commands

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Labyrinth & Vibe Support
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Devices Tab

The Devices tab is currently available for monitoring & sending commands to WebOS devices only.

DigitalSignage_Devices

  1. To go to the Devices Tab, open Contegro Start > Add On Modules > Digital Signage > Devices. The devices tab will list all the WebOS devices that is syncing with your environment.
    DigitalSignage_DevicesTab
    NOTE: This tab will only show depending on your user access permissions.
  2. To edit or view the device details, click Edit
    DigitalSignage_DevicesEdit
  3. The modal window will display the details of your selected device
    DigitalSignage_DeviceModal

Input / Network

Lists all the network connection details of the device

Settings

Lists the WebOS app settings of the device

Picture

Lists the picture information of the TV

On/Off Timers

Lists the timers set on the device

Other

Lists all the technical information about the device. This is where you can see the App Version, App Build Time, Uptime of the screen, TV Model Name, and Firmware Version

Slide Logs

Lists the logs that are important for device troubleshooting. The Device Tab only shows the latest 50 logs sent by the device, but the rest of the logs is stored in the database

Information Bar Logs

Lists the logs about the information bar

Running Commands

Send commands remotely to the screen by clicking these commands:

DigitalSignage-DevicesCommands

Sync Slides

Force to sync the slides by sending this command. By default, the screen syncs based on the set minutes in your settings

Delete Files and Sync Slides

Delete all the stored files and redownload all the slides to your screen
Delete Files and Reboot the TV  

Update App from Remote Server

Updates the device to the latest released WebOS app

Update Settings

Updates the settings of the device.
- Domain Name
- Username & Password OR
- Auth Code
- Slide Syncs
- Infobar Syncs
- Disable the Information Bar
- Portrait Mode
- WiFi Network & Password

Reboot the TV

Forces a reboot of the device

Turn the TV Off

Turns the TV off

Send a screenshot

Asks the device to send a screenshot. By default, the screen sends a screenshot to the server every 5 minutes
Output list of WiFi Networks  
Use Current Network Settings for Reconnections   
Turn Network Reconnection OFF  
Turn Network Reconnection ON   
Set Portrait Mode   
Set Landscape Mode   

Add On Timer

Add an on timer to the screen. Please set Input Source to RGB (for LG TV's)

For Philips TVs, this setting will be Custom.

Add Off Timer

Add an off timer to the screen

 

IMPORTANT: When you send a timer command, watch the logs and give it about 15 mins for the screen to receive the update. If you keep sending the command, this may result in multiple on and/or off timers being added to your screen.

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