Social Media - Account Authentication

Follow the steps for each account type that you want to link to your social media mashup:

1. Facebook & Instagram
   1. App Setup
      1. Send us your Facebook ID
      2. Register as a Facebook Developer
      3. Connect Instagram to Facebook (optional)
   2. Authorise the use of your Facebook & Instagram business posts
2. Twitter
   1. Authorise the use of your business content
3. LinkedIn
   1. Authorise the use of your business content

TIP: When the account authentication is complete, create your social media mashup streams and add your social media slide(s)

Facebook & Instagram - App Setup

Step 1: Send us your Facebook ID
(e.g. https://www.facebook.com/firstname.lastname)

To do this:

1. Log in to Facebook on a desktop computer or browser on their mobile device (i.e. not via the Facebook app).
2. If you are the FB page administrator, open your profile page and copy the URL in the address bar.
   If you are not the FB page administrator, you can still supply the ID by visiting their profile page and copying the URL in the address bar.
   
3. Next, send the URL to us and we will add your administrator to the Facebook app.

Step 2: Register as a Facebook Developer
When we add you to the Facebook app, you'll receive a Facebook notification. Follow the steps below to accept the invite.

1. If you are the Facebook page administrator, log in to Facebook on a desktop computer or browser on their mobile device (i.e. not via the Facebook app).
2. Check your notifications and click on the app invite
3. Register as a Facebook B developer (3 easy steps)
   
4. Confirm the app invite
   
5. Notify us when this is done so we can check to see that you are no longer showing as ‘Pending’

Step 3: Connect Instagram to Facebook (optional)

If you want to connect both Instagram and Facebook to your Social Media Mashup, follow the steps below:

In the Instagram app:

1. Make the switch to a business account or profile
2. Connect your IG account to your Facebook business page

Authenticate the use of your Social Media Content

This is the final step in allowing your social media content to be used in your Social Media Mashup.

1. Login to your custom Vibe portal
2. In the portal, open Social Media Mashup
   
3. In the Social Media Mashup section:

   1. Facebook:
      Please ask your Facebook page administrator to do the following:

      1. Click [Authenticate]
         
      2. In the pop-up, login to Facebook
      3. Click Continue as User 
         
      4. Click OK to complete the approval process

       

       

   2. Instagram:
      1. Authorise the use of your Instagram business account posts
      2. Click [Authenticate]
         
      3. Login to Instagram
         
   3. Twitter:
      1. Click [Authenticate]
         
      2. Login to Twitter
         
   4. LinkedIn:
      1. Click [Authenticate]
         
      2. Login to LinkedIn
         

IMPORTANT NOTE: If you update your Instagram, Twitter and/or Facebook account details (i.e. username or password), please re-authenticate your accounts.