Graph Churn

Graph Churn

The Graph Churn slide uses multiple charts to display the rate at which customers choose to leave a company.  The Churn Rate is measured across the financial year from 1 April to 31 March and compared to previous years.  A successful business would hope to see a low churn rate - with the majority of customers choosing to stay with rather than exiting.

In this article, you'll learn more about:

• Managing your slide using a spreadsheet

Managing your slide using a spreadsheet

• Step 1: In your Vibe portal, open the Slide manager and:
  • Open your 'Graph Churn' slide
    or,
  • Create a slide using the 'Graph Churn' template
• Step 2: To download the XLSX data template, choose 'File Upload...' in the Content Source field and click the [Download] button.
  
  TIP: Your spreadsheet can be manually uploaded to your portal or stored in Google Sheets / SharePoint.
  
• Step 3: Update the data in the 3 sheets in the XLSX template locally (using the following as a guide), then save your changes.
  

  Sheet	Data Column		Supported Formatting
  Clients	Client Name	Required	Free format
  	Logo	Optional	image:url e.g image:https://www.pet.co.nz/images/landing-pages/560c5dbd89d8f9.32208894.png
  	Country	Optional	Country Code
  Products	Product Name	Required	Free format
  	Colour	Required	Use colour hex code, e.g. #009688
  RetentionPeriod	Client	Required	Free format
  	Product	Required	Free format
  	Onboarding Date	Required	DD/MM/YYYY
  	Exit Date	Optional	DD/MM/YYYY

• Step 4: In your portal, select one of the content source options below in your slide settings and either:
  • Upload your spreadsheet to your portal
    or
  • Work with your team to connect Vibe to SharePoint or Google Sheets and store your file there

Asset Download

Take advantage of downloading our default assets as a guide to create your own, if you wish to change them.