NEW! for August 2026
Remote Management has been redesigned to make devices easier to find, monitor and support. Updates include separate views for Workplace Screens and Employee Devices, improved search and filters, expanded device details and more accessible remote commands. This guide reflects the updated Remote Management experience.

1. Workplace Screens include shared displays and devices intended for common or public viewing, such as meeting room displays, webOS and Tizen devices, and devices running Vibe's Digital Signage App.
   
2. Employee Devices include laptops and desktops and are assigned to individual users running Vibe's Desktop Player App.
   

1. Device type
   
2. Location
   
3. Orientation
   
4. Last synced
   

Viewing Device Details

Screenshot

Specifications

1. The Specifications tab displays available hardware and software information, including network status, device settings and configured on/off timers.
   
2. Review these details before changing device settings or sending a command. They can help confirm that you have selected the correct device and that the command is supported.
   
   
   
   

Logs & Enable Log Saving

1. The Logs tab displays recent activity, errors, update history and performance metrics.
   
2. Use the logs to confirm whether a remote command has been received and completed. Log Saving can be enabled from this tab when ongoing diagnostic records are needed.
   
   
   
   

Device Summary

1. The Device Summary provides an overview of the selected device.
   
2. You can update its friendly name to make the device easier to recognise in lists and search results.
   
3. A useful name normally identifies both the location and purpose of the screen, such as: Reception Screen or L2 Meeting Room Display.
   
   

Remote Commands

1. Remote commands allow you to restart, update or change supported device settings from the device detail view.
   

Before sending a command
Confirm that you have selected the correct device and check that it is online. Send one command at a time, then review the logs for confirmation before sending another. This is particularly important when changing timers or advanced settings on webOS 6 and later.

Power and Timer Commands

Command	Description
Add Off Timer	Add an off timer to the screen. Send one timer command at a time. Before sending the next command, wait for the logs to confirm that the setting is active or inactive.
Add On Timer	Add an on timer to the screen. For LG TVs, set the Input Source to RGB. Send one timer command at a time. Before sending the next command, wait for the logs to confirm that the setting is active or inactive.
Advanced Debugging Settings	For WebOS6+ and later, send one setting update at a time. Before sending the next command, wait for the logs to confirm that the setting is active or inactive.
Delete Files and Reboot TV	Deletes all files on the device and restarts the TV.
Delete Files and Sync Slides	Deletes all stored files and downloads all slides to the screen again.
Disable USB	Turns off the USB connection on the device.
Enable USB	Turns on the USB connection on the device.
Output List of Time Zones	Displays all available time zones.
Output List of Wi-Fi Networks	Shows the available Wi-Fi networks in range.
Reboot the TV	Forces the device to restart.
Re-download Index File	Downloads the index file from the server again.
Remove All On/Off Timers	Clears all scheduled timers for turning the device on or off.
Reset Slide Views Data	Resets the data related to slide views.
Reset White Balance	Resets the white balance to the TV's original settings.
Send a Screenshot	Asks the device to send a screenshot. By default, the screen sends a screenshot to the server every five minutes.
Set Landscape Mode	Changes the display to landscape orientation.
Set Portrait Mode	Changes the display to portrait orientation.
Sync Slides	Forces the screen to sync its slides. By default, slides sync according to the interval configured in the device settings.
Turn Network Reconnection Off	Disables automatic network reconnection.
Turn Network Reconnection On	Enables automatic network reconnection.
Turn Safety Lock On or Off (Samsung)	Updates the Samsung security lock setting. Enable Ask for a PIN number when using a remote control to require a PIN.
Turn the TV Off	Turns the TV off.
Update App from Remote Server	Updates the device to the latest released webOS app.
Update Firmware	Updates the device firmware from a remote server.
Update IPK URL and App from Remote Server	Updates the IPK URL used to install updates for the Vibe application, then updates the app.
Update Meeting Room Signage Settings	Updates the meeting room signage settings on the device.
Update Settings	Updates the device settings, including: Domain name Username and password, or Auth Code Slide sync interval Information Bar sync interval Device data push interval Screenshot push interval Disable the Information Bar Random start slide Portrait mode
Update Sound Settings	Adjusts the device's audio settings, such as volume.
Update Time Settings	Sets or modifies the device's date and time.
Update Vibe.fyi App from Remote Server	Updates the Vibe.fyi application on the device using a remote server.
Use Current Network Settings for Reconnections	Configures the device to use its existing network settings when automatically reconnecting to the network.

Confirming a Command

1. Open the device’s Logs tab.
   
2. Check that the command has been received.
   
3. Wait for confirmation that it completed successfully.
   
4. Review the device status, settings or screenshot to confirm the expected result.
   

Do not repeatedly send the same command while waiting. Some operations, particularly application updates, content downloads and restarts, may take time to complete.

FAQ