Alerts - Active Screen Monitoring

Alerts - Active Screen Monitoring


On/Off Schedule

Follow these steps to schedule active monitoring of your screens:

  1. Open Digital Signage > Settings
  2. In the Settings page, open the Alerts tab

Excluded Dates


Note for article/video

  • If a parent location does not have a timezone set, the alerts will default to using the time on the server
  • If you separate the email addresses with a line break / a comma / a space / a semicolon. But after saving, it'll show them as being separated by line breaks
  • We'll only automatically create on/off timers for devices which have both on timers and off timers set
  • When the timers are removed from a device, the on/off schedule is removed too
  • If you have multiple webOS devices syncing to the same location, you'll get an email alert when each of them go offline, and you'll only get one email per device
  • If you have multiple windows / linux PCs syncing to the same location, you'll only get an email when all of them go offline. Since they don't send data to the device manager system, we can't differentiate between different windows / linux boxes
  • If there are multiple devices syncing with the same location...
    • If all of the devices have the exact same timers...
      • If they each have an on timer and an off timer, it'll create an on/off schedule based on the timers
      • If they only have an on timer, it won't create an on/off schedule
      • If they only have an off timer, it won't create an on/off schedule
    • If the devices have different timers, it won't create an on/off schedule
    • Related Articles

    • Screen Sizes

      Open the Contegro start menu and select Add-on Modules > Digital Signage > Settings Select the Screen Sizes tab. From the Screen Sizes page, you can: Add new screen sizes (to match your on-site digital signage/channel) Edit screen size settings ...
    • Lock info bar alerts

      Locked items cannot be deleted or edited in the portal. Login to the admin console Open Digital Signage > Information Bar Create or edit the info bar alert Switch the 'Lock Item' toggle on to remove access to this alert in the portal
    • Deleting Schedules

      To delete a schedule, use the [Status ] dropdown or click th (Delete Schedule). NOTE: Deleted schedules can be restored before the next purge cycle; after which they are permanently deleted.  To restore a deleted schedule, use the search fields to ...
    • Managing Portal Accounts

      Follow these steps to set up a portal account or manage an existing portal account. NB: You will need an admin account to access the Member Manager. Contact our support team for assistance. Go to Accounts > Members > Accounts To edit an existing ...
    • Digital Signage - Featured Listings

      Note: This is tied with the Real Estate Featured Listing slide When your interactive touchscreen is not in use, Digital Signage can be tailored to display videos, brand ads, featured listings, open homes etc. Follow the steps below to create a ...