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How To - Monitor Screens and Send Remote Commands
This article applies to LG (WebOS) SoC and Philips (Android) devices only. Devices Tab Login to the admin console Open Start >Device > Remote Management Edit/View a Device To edit or view the device details, click Edit The modal window will display ...
Basic Troubleshooting
Hardware Hardware issues include the TV, digital signage player, touchfoils, internet connection. Software issue includes the data / text or images that you see on the screen. Software issues have two parts as well, i) interactive property listings ...
Basic Troubleshooting
Onscreen Display Content is off centre If the content is off centre, try using the LG remote arrow keys to move the content back into position. Before... After... Video is zoomed in/cut off Try turning tile mode off using the Tile button on your ...
Scheduled Tasks
If you are using a Windows player, we recommend setting up the following scheduled tasks. These settings are necessary to prevent memory bloat on Windows, Chrome, and other background tasks on your computer. For remote management, we recommend ...
Uptime Monitoring
Downtime alert from portal We are able to see if the Screen is down from the portal Login to portal and check for Uptime report column. If there is a warning symbol near the uptime report means there is screens that are not connected if all screens ...