How To - Adjust White Balance

How To - Adjust White Balance

If your videos are not showing on the screen (i.e. black screen), the White Balance setting on your LG Digital Display may need adjusting.

To adjust the White Balance setting on your LG digital display, locate the W.Bal button your LG remote and set the White Balance to Mall/QSR.

Black screen still showing? Contact support@vibe.fyi for assistance.


    • Related Articles

    • Remote Device Management (SoC)

      Remote commands can be used to update your Vibe.fyi player app settings and a range of LG (WebOS) SoC, Samsung (Tizen) and Philips (Android) system settings A Vibe admin login is required to perform the steps below. Remote commands cannot be sent to ...
    • Install Guide - LG WebOS 3.2+

      Read First Pre-Install tips Read the Install Checklist (including hardware & network requirements) To save time, use a Wireless (USB) Keyboard & Mouse Contact your Vibe administrator or Vibe Support team if you have not received the site URL and auth ...
    • Install Guide - Windows (Screensaver, Lock Screen & Background Wallpaper)

      The Vibe Desktop Player is a flexible Windows application designed to enhance your internal communications, and ensure consistent and engaging messaging across your workforce: Screensaver When screens go idle in the office, screensavers provide a ...
    • Touch Foil troubleshooting tips

      Touch Screen is showing False Touches Is there anything stuck on the foil near the touches? Has there been water running down the screen? If so clean the foil, restart the media plaer and check if that resolves issue. Is there a minimum 10mm gap ...
    • How To - Perform a Factory Reset

      If the support team have suggested that a factory reset is required on your supported LG digital signage display, please locate your screen below and follow the steps: WebOS v2.0 (SM5KB series) / WebOS v3.0 (SM5KC series) Press and hold the Settings ...