How To - Adjust White Balance

If your videos are not showing on the screen (i.e. black screen), the White Balance setting on your LG Digital Display may need adjusting.

To adjust the White Balance setting on your LG digital display, locate the W.Bal button your LG remote and set the White Balance to Mall/QSR.

Black screen still showing? Contact support@vibe.fyi for assistance.

• Announcements

• Video Templates Now Check for Missing Files

  No more silent video hiccups! If a video file is missing or hasn’t uploaded properly, you’ll now see a clear alert in the Portal. 🚨🎬 This update helps catch issues early—so you’re not left wondering why your video slide isn’t playing as expected. Just

• No More Empty Slides After Sync in Global Locations

  We’ve patched a sneaky issue where player apps outside of New Zealand were showing blank slides 1 hour after their first sync. Now, whether you’re displaying content in Sydney, Singapore, or San Francisco—your screens will stay fresh and full of dynamic

• 8K Video Thumbnails Are Now Generating Like a Dream

  Got ultra-high-res video content? Great news—thumbnails for 8K videos are now generating perfectly in Vibe! 🎥✨ We’ve resolved a glitch that was preventing thumbnails from being created for ultra-HD files. Now your crisp, detailed video previews will

• Template Updates Now Live

  We’ve rolled out a fresh batch of template enhancements to make designing even smoother: 🖼️ Improved Video Upload Naming The Multi (Video–Weather–Content) template now supports a clearer naming convention for landscape video file uploads. 📱 QR Code

• SharePoint API Updates

  We’ve made some key improvements behind the scenes to keep your SharePoint integrations running smoothly: ✅ Renamed the "Azure API" module to "SharePoint API" – clearer name, same purpose! 🛠️ Fixed a Cloudflare error that appeared when adding a new SharePoint