Network Connection and Display Settings

Network Connection and Display Settings

When your Intel NUC media player (Linux) arrives, the following settings will be preconfigured:

  • Digital Signage app installed and preconfigured with your unique licence key
  • On/Off timers
  • Desktop background image
  • Remote Management software installed
  • Digital Signage (Launch Chrome on startup)

Any additional media players will need their own licence key, contact support@vibe.fyi to request a new licence 

Connect your media player to a fixed or wireless network

  1. Plug a keyboard & mouse into the media player
  2. Fixed Connection
    1. Plug the ethernet cable into the media player and wait for the connection to be established
    2. Open the Digital Signage player

      NB: The app will launch Chrome on startup.  Use ALT+TAB to bring the player to the foreground.
    3. In the Digital Signage app settings, open the Update Logs tab and click [Update slides now], then click [Launch Chrome].


      Troubleshooting connection - If you cannot see any content onscreen or the Digital Signage player logs show a connection error, please try the following:
      1. In the Activities side bar, open terminal
      2. In the terminal, type: ping www.google.com
        TIP: Use CTRL+C to stop the ping command.
        1. If you see # bytes from...

          The network is connected. If the Digital Signage app is still showing an error, please take a photo of the logs and send to our support team for investigation
        2. If www.google.com fails, try ping 8.8.8.8.
          1. If 8.8.8.8 works, you will need to add google dns servers as a backup:
            1. Go to settings for the wired or wireless connection you are using
            2. Go to ipv4 tab and in DNS dialog add 8.8.8.8,8.8.4.4 (i.e. comma separated list of these two servers)
            3. Then click apply, then disconnect/connect to actually apply.
  3. Wireless Connection
    1. Open the Wi-Fi settings
    2. Connect to an available wireless network and wait for the connection to be established

    3. Open the Digital Signage player and click [Launch Chrome]

Portait Screens - Adjust the display settings

If your display is portrait, please follow the steps below to rotate the orientation in the media player:

  1. Open settings and select Devices
  2. In Devices, select Display
  3. Select 'Portrait Left' or 'Portrait Right'
You do not need to set the orientation to Portrait on your display.  Please manage this setting in the Intel NUC Devices > Display settings only. 
    • Related Articles

    • How To - Configure WebOS DNS settings

      In order to connect to the internet, you're screen needs to have it's DNS settings correctly setup. For best results, we recommend using Google's DNS service. Please see the below steps to set the DNS to Google's. Step 1: Open the settings on your ...
    • Reconnect your offline screens

      Why did I receive a downtime alert? If you have an LG system-on-chip device or a Philips Android display, you can schedule active monitoring to automatically alert you via email if your devices/screens are not syncing or receiving data. If you ...
    • Firmware - Check/upgrade

      Philips D-Line displays are powered by Android and they have two firmware versions - Scalar & Android Android Check current firmware version Using the remote: Power on the Philips commercial display To enter Admin Mode, press in sequence “Home 1 8 8 ...
    • Install Guide - Philips (Android) D-Line series

      Read First - Install Checklist - Hardware & Network Requirements Note: it is recommended that you have a Wireless (USB) Keyboard & Mouse to perform this operation. Plug the USB receiver into the USB port. Supported Philips models Purchase one of the ...
    • App Log Errors

      Please use this article as a guide if an error is displayed in the Digital Signage app for LG WebOS or Desktop Player App logs. Read First LG (WebOS) SoC: If your screen is running webOS 2.4.5 or higher, you'll have access to friendly error messages ...