Network Connection and Display Settings

Network Connection and Display Settings

When your Intel NUC media player (Linux) arrives, the following settings will be preconfigured:

  • Digital Signage app installed and preconfigured with your unique licence key
  • On/Off timers
  • Desktop background image
  • Remote Management software installed
  • Digital Signage (Launch Chrome on startup)

Any additional media players will need their own licence key, contact to request a new licence 

Connect your media player to a fixed or wireless network

  1. Plug a keyboard & mouse into the media player
  2. Fixed Connection
    1. Plug the ethernet cable into the media player and wait for the connection to be established
    2. Open the Digital Signage player

      NB: The app will launch Chrome on startup.  Use ALT+TAB to bring the player to the foreground.
    3. In the Digital Signage app settings, open the Update Logs tab and click [Update slides now], then click [Launch Chrome].

      Troubleshooting connection - If you cannot see any content onscreen or the Digital Signage player logs show a connection error, please try the following:
      1. In the Activities side bar, open terminal
      2. In the terminal, type: ping
        TIP: Use CTRL+C to stop the ping command.
        1. If you see # bytes from...

          The network is connected. If the Digital Signage app is still showing an error, please take a photo of the logs and send to our support team for investigation
        2. If fails, try ping
          1. If works, you will need to add google dns servers as a backup:
            1. Go to settings for the wired or wireless connection you are using
            2. Go to ipv4 tab and in DNS dialog add, (i.e. comma separated list of these two servers)
            3. Then click apply, then disconnect/connect to actually apply.
  3. Wireless Connection
    1. Open the Wi-Fi settings
    2. Connect to an available wireless network and wait for the connection to be established

    3. Open the Digital Signage player and click [Launch Chrome]

Portait Screens - Adjust the display settings

If your display is portrait, please follow the steps below to rotate the orientation in the media player:

  1. Open settings and select Devices
  2. In Devices, select Display
  3. Select 'Portrait Left' or 'Portrait Right'
You do not need to set the orientation to Portrait on your display.  Please manage this setting in the Intel NUC Devices > Display settings only. 
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