Remote Management
How To - Monitor Screens and Send Remote Commands
This article applies to LG (WebOS) SoC and Philips (Android) devices only. Devices Tab Login to the admin console Open Start >Device > Remote Management Edit/View a Device To edit or view the device details, click Edit The modal window will display ...
Uptime Monitoring
Downtime alert from portal We are able to see if the Screen is down from the portal Login to portal and check for Uptime report column. If there is a warning symbol near the uptime report means there is screens that are not connected if all screens ...
Reconnect your offline screens
Why did I receive a downtime alert? If you have an LG system-on-chip device or a Philips Android display, you can schedule active monitoring to automatically alert you via email if your devices/screens are not syncing or receiving data. If you ...
Report - Location API Details
Login to the admin console Select Reports > Digital Signage By default, the Location API Details report is generated when the page opens. Use this report to monitor the last synced time for each of your digital channels. You can also locate the ...