Quick Start for Administrators

Quick Start for Administrators

Welcome aboard! This guide walks you through the essential setup within the admin portal. Use it as a fast reference to get accounts, locations, and content up and running.

Accessing Admin Portal

  1. Open your web portal login page (URL provided by Vibe Support Team)
  2. Click the Admin Login button.
  3. Enter your admin username and password.
  4. If your organization uses 2FA, complete the second verification step.
  5. You’ll land on the Admin Console, a central hub for management tasks.
Idea
Bookmark your Vibe Portal URL for quick access.
Idea
Use a secure, shared device policy if admins access from shared workstations.


Managing User Accounts

  1. Desktop: Click the Users icon on the admin portal. 
  2. Or: Main Menu → Accounts → Users.

Add a New User

  1. enter name and email, then assign a group or role.
  2. Assign groups/roles: choose from predefined options (e.g., Writer, Publisher, Admin) or custom permissions.
  3. Reset passwords: select a user and click “Reset Password"
Idea
Enforce 2FA for privileged accounts.
Idea
Review access regularly; remove inactive accounts and log changes for compliance


Creating New Licence / Location

  1. Desktop: Click the Licences icon.
  2. Or Main Menu: Devices → Licences.

Set Up Location Details

  1. Location Name: Use a clear, descriptive label (e.g., “Storefront Downtown – Lobby”).
  2. Location Type: Digital Signage, Screensaver, Meeting Room etc.
  3. Timezone: Pick the correct timezone for scheduling and content delivery.
  4. Location Precision: Untoggle the parent lat/long to refine weather-based/location data accuracy.
  5. Playlist: Select a playlist before syncing.
  6. Save location: Click Save Location to finalize.
  7. Important: Without a playlist, there will be NO content to assign to the location.
Idea
Test the playlist in a staging environment before syncing to live locations.



Uptime Monitoring

  1. Desktop: Click the Uptime Monitoring icon.

Purpose and Usage

  1. Monitor health and availability of locations and devices.
  2. Review status (online/offline), response times, and alerts.

Quick Action

  1. Hover to Remove Inactive Locations / Devices


Remote Management

  1. Desktop: Click the Remote Management icon.
  2. Main Menu: Devices → Remote Management.


Examples of What You Can Do

  1. Send remote commands to locations (e.g., “Sync slide” to refresh content).
  2. Schedule on/off times for displays to optimize energy use and delivery timing.
  3. Reboot devices remotely for troubleshooting or updates.
  4. Push content updates (new playlists/content packs).
  5. Run lightweight diagnostics and gather logs or screen/video captures

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