Accessing Admin Portal

1. Open your web portal login page (URL provided by Vibe Support Team)
   
2. Click the Admin Login button.
   
3. Enter your admin username and password.
   
4. If your organization uses 2FA, complete the second verification step.
   
5. You’ll land on the Admin Console, a central hub for management tasks.
   

Bookmark your Vibe Portal URL for quick access.

Use a secure, shared device policy if admins access from shared workstations.

Uptime Monitoring

1. Desktop: Click the Uptime Monitoring icon.
   
   

Purpose and Usage

1. Monitor health and availability of locations and devices.
   
2. Review status (online/offline), response times, and alerts.
   

Quick Action

1. Hover to Remove Inactive Locations / Devices
   

Managing User Accounts

Note: Managing user accounts is no longer available in the Admin Portal. User management has now been moved to System Settings for a more centralized administration experience.

To learn more about managing users in System Settings, please refer to the following article: User Account Management

Creating New License / Location

Note: Creating a new License or Location is no longer available through the Admin Portal. These options have been moved to System Settings for easier management.

For step-by-step instructions, please refer to the related knowledge base article: License Management

Remote Management

Note: The Remote Management settings are no longer available through the Admin Portal. They can now be accessed and managed from System Settings.

For detailed instructions on configuring Remote Management, please refer to the following knowledge base article:  Remote Management