Add and Manage Vibe.fyi user accounts

User Manager

Alert
To manage user accounts, you must have an account with Admin Role permissions. Contact support@vibe.fyi if you require assistance with managing users.

Add a user

You can add users under one of two user types:
  1. Portal users can access the Vibe.fyi portal only
  2. Admin users have full access to the portal and admin console
Idea
Before you get started, check whether the relevant user group and admin role settings are setup for the new user.
  1. Open the admin console from the portal menu or use the URL provided.
  2. In the admin console, select Accounts > Users 
  3. In the Users tab, click New User.

  4. New User settings
    1. Enter the users first name, last name and email address
    2. Assign the new user to the relevant User Groups and select a Primary Group (which controls the default user group settings if a user belongs to multiple groups).
    3. Optional - To create an admin users, set Admin Role to on.
    4. Click SAVE & SEND to send a reset password notification to the new user. From there they will be able to complete their new user setup.

Delete user

  1. Open the admin console from the portal menu or use the URL provided.
  2. In the admin console, select Accounts > Users
  3. In the Accounts tab, select the user account that you wish to delete.

  4. Select Deleted in the Status field, then save your changes.
Idea
Deleted users can be reactivated within 3 months of their account being deleted. Simply search for the user and set their status to Active to reinstate their account.


    • Related Articles

    • Groups and Roles

      Create User Group Before you create a new portal user, check whether a user group needs to be setup first. User groups help you to control a users access to slides, playlists, information bar and content location settings. In the admin console, ...

    • Reports

      Use the report manager to view/export a full list of your current users OR view who has logged in. In the admin console, select Accounts > Users Open the Reports tab Choose a report type - select from Subscription or Member Login Tailor your report ...

    • License Manager

      All tasks below can be actioned by your Vibe administrator (Growth & Enterprise plans only). If you are subscribing to the Starter plan or you require an admin login, please email support@vibe.fyi for assistance. To reuse or transfer an existing ...

    • Downtime Alerts Manager

      Schedule active monitoring Open the admin console from the portal menu or use the URL provided. Open Settings > Alerts In the Settings page, open the Alerts tab On/Off Schedule Excluded Dates Recipients Note for article/video If a parent location ...

    • Default - Image Template

      The image template is one of the basic templates on Digital Signage. It is used to display images only, usually in JPG. The image dimensions should also match your screen's dimensions, ie 1920 x 1080px for Landscape screens, or 1080 x 1920px for ...