Add and Manage Vibe.fyi user accounts

Manage User Accounts & Groups

Manage Users

To manage user accounts, you must have an account with Admin Role permissions. Contact support@vibe.fyi if you require assistance with managing users.

Add a user

You can add users under one of two user types:
  1. Portal users can access the Vibe.fyi portal only
  2. Admin users have full access to the portal and admin console
Before you get started, check whether the relevant user group and admin role settings are setup for the new user.
  1. Open the admin console from the portal menu or use the URL provided.
  2. In the admin console, select Accounts > Users in the Contegro start menu.
  3. In the Users tab, click New User.

  4. New User settings
    1. Enter the users first name, last name and email address
    2. Assign the new user to the relevant User Groups and select a Primary Group (which controls the default user group settings if a user belongs to multiple groups).
    3. Optional - To create an admin users, set Admin Role to on.
    4. Click SAVE & SEND to send a reset password notification to the new user. From there they will be able to complete their new user setup.

Reset Password

If a user has forgotten their password, they can use the 'Forgotten Password' function in the portal OR ask any admin user to send a reset password email.
  1. Open the admin console from the portal menu or use the URL provided.
  2. In the admin console, select Accounts Users in the Contegro start menu.
  3. In the Accounts tab, select the user account.
  4. Click [Reset Password].

Unlock Account

If a user has locked themselves out (by entering the incorrect password multiple times), they will need to wait for the account to be unlocked automatically. If immediate access is required, any user with admin permissions can unlock the users account.

  1. Open the admin console from the portal menu or use the URL provided.
  2. In the admin console, select Accounts Users in the Contegro start menu.
  3. In the Accounts tab, select the user account.
  4. In the users account, you have the option of unlocking the account only or unlocking the account and sending a reset password email


Delete user

  1. Open the admin console from the portal menu or use the URL provided.
  2. In the admin console, select Accounts Users in the Contegro start menu.
  3. In the Accounts tab, select the user account that you wish to delete.

  4. Select Deleted in the Status field, then save your changes.

Deleted users can be reactivated within 3 months of their account being deleted. Simply search for the user and set their status to Active to reinstate their account.

Manage Groups and Roles

Create User Group

Before you create a new portal user, check whether a user group needs to be setup first. User groups help you to control a users access to slides, playlists, information bar and content location settings.
  1. In the admin console, select Accounts Users > Groups and Roles > User Groups in the Contegro start menu.

  2. Check the Existing Groups list. If the group already exists, see Add a user steps above. If the group does not exist, click New to add a user group.

  3. In the Group Details section, enter a Group Name and Group Description
  4. Add users to the group by moving them from Available to Selected in the Members field
  5. Set the Login Redirect page to Portal
  6. Save your changes

Create Admin Roles

Before you create a new portal user, check whether a user group needs to be setup first. User groups help you to control a users access to slides, playlists, information bar and content location settings.
  1. In the admin console, select Accounts Users > Groups and Roles > User Groups in the Contegro start menu.
  2. Check the Existing Groups list. If the admin group already exists, see Add a user steps above. If the group does not exist, click New to add an admin group.

  3. In the Group Details section, enter a Group Name and Group Description
  4. Add users to the group by moving them from Available to Selected in the Users field
  5. Save your changes
When adding new user groups and admin roles. Check playlist and info bar and Editor permissions.

Reports

Use the report manager to view/export a full list of your current users OR view who has logged in.
  1. In the admin console, select Accounts Users in the Contegro start menu.

  2. Open the Reports tab

  3. Choose a report type - select from Subscription or Member Login

  4. Tailor your report then export.
    1. Adjust the filters as needed
      1. Subscription Report filters

      2. Member Login Report filters

    2. Manage the fields in your report

    3. Click ViewExport or Print to generate a report


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