Manage Your Account

Manage Your Account

Update your account password

  1. Login to the portal via the app or your desktop/mobile browser
  2. Open the portal menu and select Your Account
  3. Enter and confirm your new password before saving

Unlock Account (Locked Account)

If you are locked out of your account due to entering invalid login details, you can wait for your account to be unlocked automatically or contact your administrator to request immediate access.

Reset your account password

If you need to reset your password, there are two options - 1) Follow the steps below or 2) Ask your administrator to send a reset password email to you.
  1. Use your custom URL to access the portal login page
  2. Click the 'Forgotten Your Password?' link

  3. Enter your email address in the Forgotten Password form and click [Send]

  4. Check your inbox and follow the prompts in the password reset email
    NB: Please check your junk folder if the email does not show immediately in your primary inbox. If no email is received, contact your administrator or

See also Accounts
    • Related Articles

    • Manage your PDF uploads

      When you've converted your documents to PDF format, login to your admin console and follow the steps below to upload/manage your documents. Open Add-On Modules > Document Library > Manage In the Document Manager, edit the fields to suit and click ...
    • Manage Document Categories

      As your electronic document library grows, you can manage your document categories in the admin console. Login to the admin console and open Add-On Modules > Document Library > Categories In the Document Category manager: Click [New] Edit the fields ...
    • 3 - Categorise Your Content

      What content do you have to work with? What can be automated to save you time? What content needs to be created? Which system would you prefer to manage your content in? A custom content stream in Your Vibe portal or an automated stream. e.g. Know ...
    • Countdown

      Slide Ideas Countdown to your next event!  Conference start date Project deadline Date of office move Project launch Social club event So many options! Check out this quick video to get inspired: ​ Create your slide This slide is so simple to setup. ...
    • Playlists

      Your Playlist Manager is the key to sharing/reviewing content across all of your workplace digital signage devices, screensaver & webview channels. Better business performance starts with a good company 'Vibe'. Use these free Digital Signage Content ...