Resolve 'Get auth token' log error
App not syncing or downloading? If the auth code you've entered is confirmed as correct, check the System > Time > NTP Settings. The timezone and date/time must be accurate in order for the app to function correctly
To help with troubleshooting, you may need to access details such as the Samsung model or software version. You can find this information by pushing Menu on the TV remote and selecting Support > Contact Samsung.