Slides checks

Slides checks

Slide is not showing in screen

  1. Check if the slide is allocated to the respective playlist
  2. There are active list item in the slide that are assigned to the screen/playlist

    1. Open the playlist which is assigned to the location
    2. Click the preview as drop down and select your location
    3. Check on the right side that there are slide showing with out any alert next to it.
      1. If you see an alert saying "This slide may not currently be visible or may not contain any content for this location," it means there is no active list item assigned to that location.
      2. If the alerts is saying "This slide is hasn't been generated yet ". Wait for 10 minutes for the slide to generate. 
  3. Check the screen.

Slide is not showing all the list items

  1. Please check the Duration inside slide to see if that is properly set 

  2. Check the number of items are properly set in slides

Slide was showing in screen and suddenly disappeared

  1. Check if there is any advance scheduling is enabled in the slide. If it is check the start time and end time out of that time the slide will not show in screen.
     

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