Install Checklist - Hardware & Network Requirements

Install Checklist - Hardware & Network Requirements

    Step 1: Pre-Installation
    1. Pack the following equipment to use onsite:
      1. Wireless Keyboard & Mouse (with a single USB receiver)
        OR,
        Wired Keyboard
      2. Screwdriver
    2. Power & Network Connection - Important:
      1. Wiring - If electrical and/or network wiring is required, please contact your preferred, registered electrician.
      2. Power - Ideally, the screen will be mounted over or near the power point. Please organise capping if running an extension cord to the nearest power outlet.
      3. Network
        We highly recommend using a fixed/wired network connection.
        1. For WIFI
          1. Use a connection with a signal strength of 60% or more
          2. If the wireless connection has a browser prompt, please ask the IT team to remove the prompt
        2. Whitelisting 
          1. Vibe Cloud - Allow port 443 & contact support@vibe.fyi to confirm the server IP address or URL
          2. LG SoC Displays only
            1. For LG Firmware updates, allow http://signup.lge.com
            2. Internet Uptime check for Vibe WebOS – www.google.com
            3. Internet Uptime check for LG Screen – 13.124.59.106 and 13.124.135.79 (http://lgtvonline.lge.com)

    Step 2: On-site Installation

    1. Mount Screen
      Position the screen in the best viewable area and ensure that the screen covers the power outlets. Make sure the screen is not alongside a window with direct sunlight or is in a location that will get direct sunlight. If you have any concerns, please contact our support team.
    2. Locate the Vibe.fyi player app or Vibe Browser app for your large format display or device

    Before you leave the site

    1. Ensure that cables are hidden (using capping or tucked behind the screen)
    2. Take high-res photos of the finish mounted screen to provide us for our records
      • Wide view to clearly show your wonderful installation of the screen in its location
      • Screen close-ups. Front-on and from an angle
      • Make sure the screen is turned on and showing digital signage content onscreen
      • No people in the photos
    3. Leave the screen on
    4. Leave the remote control with the primary onsite contact. Do not leave with the TV as staff may turn the screen off.
    5. Remove or take any packaging with you
    6. Notify the our project manager or contact our support team to advise that the screen setup is complete

    Example Installation Photos



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