LG Digital Signage
Troubleshooting: LG WebOS Screens
This article helps to quickly identify and fix the most common issues that can affect Vibe content playback on LG screens, including incorrect scheduling, blank screens, resolution problems, and app syncing errors. By following these checks, ...
Troubleshooting: LG WebOS Player
For when the screen isn't displaying Vibe content: Check power is on Make sure both the device and the TV are powered on. Look for power indicator lights on both devices. Confirm correct HDMI connection The HDMI cable should be plugged into the HDMI ...
Install: LG WebOS 3.2+
Install the Vibe.fyi player app To set up your workplace digital signage, you’ll install the Vibe.fyi player app (webOS) on your LG SoC display or LG Digital Signage WebOS box. Before you start, have the following ready: The LG display or webOS box ...
How to: Use the LG Remote
This article explains how to use the LG remote to navigate the screen, open the Vibe.fyi player app, and control slide playback and settings. Use this guide when managing content, troubleshooting slides, or accessing app settings/logs directly on the ...
How to: Adjust White Balance
If your videos are not showing on the screen (i.e. black screen), the White Balance setting on your LG Digital Display may need adjusting. To adjust the White Balance setting on your LG digital display, locate the W.Bal button your LG remote and set ...
How to: Perform a Factory Reset
If the support team have suggested that a factory reset is required on your supported LG digital signage display, please locate your screen below and follow the steps: WebOS v2.0 (SM5KB series) / WebOS v3.0 (SM5KC series) Press and hold the Settings ...
How to: Configure WebOS DNS
In order to connect to the internet, you're screen needs to have it's DNS settings correctly setup. For best results, we recommend using Google's DNS service. Please see the below steps to set the DNS to Google's. Step 1: Open the settings on your ...
Vibe.fyi player app & LG firmware updates
Learn how to manage your LG firmware versions and Vibe.fyi player app updates to optimize your LG Digital Signage device and minimize any disruption to your workplace digital signage. LG Firmware Update via Vibe.fyi player app Power the LG device on ...
LG WebOS App Error Logs
Please use this article as a guide if an error is displayed in the Digital Signage app for LG WebOS or Desktop Player App logs. Read First LG (WebOS) SoC: If your screen is running webOS 2.4.5 or higher, you'll have access to friendly error messages ...
Install: LG WebOS2/S3.0
Read First: Install Checklist - Hardware & Network Requirements Note: it is recommended that you have a Wireless (USB) Keyboard & Mouse to perform this operation. Plug the USB receiver into the USB port on the LG (webOS) display. Supported LG Models ...