Read First

Pre-Install tips

1. Read the Install Checklist - Hardware & Network Requirements
   
2. To save time, use a Wireless (USB) Keyboard & Mouse
   
3. Contact support@vibe.fyi if you have not received the site URL and auth code(s).

Please make sure you have Lg remote with you. To buy a new one please refer to this link

LG supported models

If you have purchased one of the following supported LG digital signage models, please use the setup steps below: 

1. webOS 6.0 - UH5J, SM5J, UL3J  series
2. webOS 4.1 - UH5F, UM3F series
   
3. webOS 4.0 - SM5KE Series
   
4. webOS 3.2 / WebOS 3+ - SM5KD Series
5. LG Physical Media Players - WP400 (WebOS 4.0) & WP402 (WebOS 4.2)

Need a hardware supplier? Contact support@vibe.fyi 

Installation Guide

First time LG setup

For LG Commercial screens

1. Remove the badge from the base of the screen (Screwdriver required)
   
2. For Portrait screen (Latest model) - The screen should be orientated Right Side Down (rotate clockwise)
3. Using the LG remote, power the screen on and open the LG menu/settings.
   In the settings, activate the following:
   
1. Network (choose one of the options below):
   
1. Fixed - Plug the ethernet cable in (recommended)
   
2. WiFi - Open General > Network and connect to a strong WIFI network
   
3. 3G/4G - Plug your USB dongle with an active sim card into an available USB portal
   NB: When using a USB device, open the LG Admin settings (try 4 or 5 zeros to access) and enable the USB lock option.
2. *Date/Time* - Open General > Date & Time and
   
1. Set the correct timezone (e.g. Oceania > New Zealand > Auckland)
   
2. Turn the Set Automatically' setting on
   
3. Optional - Change White Balance to Mall/QSR 
   
4. Power Settings - Open General > Power > Brightness > AUTO (High Bright Screens only)
   
5. Optional - You also have the option of adding an on/off schedule using the LG system settings. You will need the LG remote to perform this update. 
   
1. Push the settings button on the remote
   
   
   
2. Locate and select the On/Off scheduler in the EZ Settings menu
3. Set your timers as needed
   e.g. for daily restarts we recommend setting a 3am off timer and 3.05am on timer

The date and time Should be properly set according to the location of the installation or dynamic contents and the Screen ON/OFF timer will not work as it is supposed to be

For LG Digital Signage WebOS box

1. Remove from packaging and connect;
   
1. The power cable
   
2. HDMI cable to the HDMI port and to the HDMI 1 port on the display
   
3. Remote sensor to the IR IN port
   
4. LAN cable (if not using WiFi)
   
2. Using the LG remote, power the screen on and open the LG menu/settings.
   
1. In the settings, activate the following:
   
1. Network:
   
1. Fixed - Plug the ethernet cable in (recommended)
   
2. WiFi - Open General > Network and connect to a strong WIFI network
   
3. 3G/4G - Plug your USB dongle with an active sim card into an available USB portal
   NB: When using a USB device, open the LG Admin settings (try 4 or 5 zeros to access) and enable the USB lock option.
2. *Date/Time* - Open General > Date & Time and
   
1. Set the correct timezone for your current screen location
   E.G. for screens located in New Zealand set to Oceania, New Zealand, Auckland
2. Turn the Set Automatically' setting on
   

The date and time Should be properly set according to the location of the installation or dynamic contents and the Screen ON/OFF timer will not work as it is supposed to be

Download the Vibe.fyi player app

Before you proceed with the install steps below:
1) Read the Install Checklist - Hardware & Network Requirements

2) Complete the first time setup steps
3) Disable the Play via URL setting

Configure / Setup the Vibe.fyi player app

Need the unique Vibe.fyi player app site URL and auth code? Please email support@vibe.fyi or phone +64 9 415 9301.

After the app has downloaded successfully and you've restarted your screen, the Vibe.fyi player app will launch automatically. Wait for the settings to open before completing the steps below.

1. In the Vibe.fyi player app settings, enter the Site URL and unique Auth code supplied for this device.
   NB: Each screen/device must use a unique code. If you require additional auth codes, please contact support@vibe.fyi or +64 9 415 9301.
   Optional:
1. Portrait Mode - If the screen orientation is 'Portrait', turn this setting on (although it is preferable that this setting be updated as part of the TV settings. LG screens with model number  F and J ( 55XS4J ) have a Gyro Sensor for these screen we don't have to turn the 'Portrait' settings on).  The screen should be installed with the LG badge on the right-hand side.
2. Minutes between syncs - Default = 5. Leave setting as is or adjust to suit
   
3. Seconds between info bar syncs - Default = 30. Leave setting as is or adjust to suit
   
4. Disable Information Bar - Leave setting off by default; unless a request to disable the info bar has been received.
   
2. Select [SAVE AND SYNC] to start downloading the playlist or schedule assigned to this device.
   

Press the BLUE button on the remote to check the logs to see if slides downloaded successfully.

If you need to update the firmware or App version Click on the Advanced Commands and select the necessary option

Install Troubleshooting Tips

General

LG WebOS6

1. If an error occurs during the first sync and save attempt, try restarting the screen.
   
2. If a -10 network error occurs after you have installed the Vibe.fyi player app, try upgrading the LG firmware.
   

Alternative install: Use a USB storage device