Hardware Hardware issues include the TV, digital signage player, touchfoils, internet connection. Software issue includes the data / text or images that you see on the screen. Software issues have two parts as well, i) interactive property listings ...
Basic Linux Commands
Basic Troubleshooting If the player is not open, press ALT + F1 and open digitalsignageplayer Check if the Settings for the location are correct Check Username Check Password Time between syncs: 5 minutes Slides folder Tick Disable Information Bar ...
Touch Foil troubleshooting tips
Touch Screen is showing False Touches Is there anything stuck on the foil near the touches? Has there been water running down the screen? If so clean the foil, restart the media plaer and check if that resolves issue. Is there a minimum 10mm gap ...
How To - Troubleshoot an error in the App logs
If your screen is running webOS 2.4.5 or higher, you'll have access to new friendly error messages that help you troubleshoot any communication or authentication errors. Please use this article as a guide if an error is displayed in the Digital ...
If you are using a Windows player, we recommend setting up the following scheduled tasks. These settings are necessary to prevent memory bloat on Windows, Chrome, and other background tasks on your computer. For remote management, we recommend ...