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Basic Troubleshooting
Hardware Hardware issues include the TV, digital signage player, touchfoils, internet connection. Software issue includes the data / text or images that you see on the screen. Software issues have two parts as well, i) interactive property listings ...
Troubleshooting: MSI Deployment (v1.1.0)
Common Deployment Issues If you’re experiencing issues with the deployment of the Vibe Desktop Player, follow these steps to identify and resolve the problem: Check the System Tray: Open the System Tray and ensure the Vibe Player is running. Verify ...
Troubleshooting: MSI Deployment (v1.0.0)
Common Deployment Issues If you’re experiencing issues with the deployment of the Vibe Desktop Player, follow these steps to identify and resolve the problem: Check the System Tray Open the System Tray and ensure the Vibe Player is running. Check ...
Basic Linux Commands
Basic Troubleshooting If the player is not open, press ALT + F1 and open digitalsignageplayer Check if the Settings for the location are correct Check Username Check Password Time between syncs: 5 minutes Slides folder Tick Disable Information Bar ...
Touch Foil troubleshooting tips
Touch Screen is showing False Touches Is there anything stuck on the foil near the touches? Has there been water running down the screen? If so clean the foil, restart the media plaer and check if that resolves issue. Is there a minimum 10mm gap ...