Remote Device Management (SoC)

Remote Device Management (SoC)

Remote commands can be used to update your Vibe.fyi player app settings and a range of LG (WebOS) SoC, Samsung (Tizen) and Philips (Android) system settings
A Vibe admin login is required to perform the steps below. Remote commands cannot be sent to offline screens.

Device Manager

  1. Open Devices > Remote Management
  2. Locate your device and click the Edit icon

  3. In the Device Manager:
    1. Add a friendly name for your device
    2. Use the Run a command dropdown to view and send available commands to the Vibe.fyi player app or the device system settings

    3. Scroll to view Device and Vibe.fyi player app details on the right-hand side

      SectionDescription

      Input / Network

      Lists all the network connection details of the device

      Settings

      Vibe.fyi player app settings on the device

      Picture

      Picture system settings

      On/Off Timers

      View  screen on/off timer settings

      Other

      Technical information about the device including the model,  screen uptime and current Firmware version.

      Slide Logs

      View the latest 50 logs sent by the device.
      To access logs, contact support@vibe.fyi.

      Information Bar Logs

      View the information bar logs.

Cautionary notes
  1. Samsung models running a Tizen Legacy version have limited support for remote commands, e.g.

Remote Commands



Command Description
Add Off Timer Add an off timer to the screen.

TIP: Send one timer command at a time and wait for the logs to show confirmation that the setting is active or inactive before sending the next command.
Add On Timer Add an on timer to the screen. Please set Input Source to RGB (for LG TV's).
For Philips TVs, this setting will be Custom.


For Samsung, you'll notice a volume field that allows you to easily set your preferred audio level once device is turned on.


TIP: Send one timer command at a time and wait for the logs to show confirmation that the setting is active or inactive before sending the next command.

Advanced debugging settings TIP: For WebOS6+, send one setting update at a time and wait for the logs to show confirmation that the setting is active or inactive before sending the next command.
Delete Files and reboot TV  Deletes all files on the device and restarts the TV.
Delete Files and Sync Slides Delete all the stored files and redownload all the slides to your screen
Disable USB Turns off the USB connection on the device.
Enable USB Turns on the USB connection on the device.
Output list of time zones Displays all available time zones.
Output list of WiFi Networks Shows the available WiFi networks in range.
Reboot the TV Forces a reboot of the device
Re-download index file Downloads the index file again from the server.
Remove all on/off timers Clears all scheduled timers for turning the device on or off.
Reset slide views data Resets the data related to slide views.
Reset white balance Reset white balance to the original tv settings 
Send a screenshot Asks the device to send a screenshot. By default, the screen sends a screenshot to the server every 5 minutes
Set Landscape Mode  Changes the display to landscape orientation.
Set Portrait Mode  Changes the display to portrait orientation.
Sync Slides Force to sync the slides by sending this command. By default, the screen syncs based on the set minutes in your settings
Turn Network Reconnection OFF Disables automatic network reconnection.
Turn Network Reconnection ON  Enables automatic network reconnection.
Turn safety lock on or off (Samsung) For Samsung, You can update security lock settings using this command.
Turn safety lock on or off (Samsung) Just toggle on the Ask for a PIN number when using a remote control 
Turn the TV Off Turns the TV off
Update App from Remote Server Updates the device to the latest released WebOS app
Update firmware Update firmware from a remote server
Update IPK URl and update app from remote server This is to update the url for the app updating for vibe application.
Update meeting room signage settings  
Update Settings
Updates the settings of the device.
- Domain Name
- Username & Password OR
- Auth Code
- Slide Syncs
- Infobar Syncs
- Disable the Information Bar
- Portrait Mode
- WiFi Network & Password


Update sound settings  Adjust the device's audio configurations, such as volume
Update time settings  Set or modify the device's date and time.
Update Vibe.fyi app from remote server  Allows updating the Vibe.fly application on the device via a remote server.
Use Current Network Settings for Reconnections   Configures the device to use existing network settings to automatically reconnect to the network.
    • Announcements

    • Video Templates Now Check for Missing Files

      No more silent video hiccups! If a video file is missing or hasn’t uploaded properly, you’ll now see a clear alert in the Portal. 🚨🎬 This update helps catch issues early—so you’re not left wondering why your video slide isn’t playing as expected. Just
    • No More Empty Slides After Sync in Global Locations

      We’ve patched a sneaky issue where player apps outside of New Zealand were showing blank slides 1 hour after their first sync. Now, whether you’re displaying content in Sydney, Singapore, or San Francisco—your screens will stay fresh and full of dynamic
    • 8K Video Thumbnails Are Now Generating Like a Dream

      Got ultra-high-res video content? Great news—thumbnails for 8K videos are now generating perfectly in Vibe! 🎥✨ We’ve resolved a glitch that was preventing thumbnails from being created for ultra-HD files. Now your crisp, detailed video previews will
    • Template Updates Now Live

      We’ve rolled out a fresh batch of template enhancements to make designing even smoother: 🖼️ Improved Video Upload Naming The Multi (Video–Weather–Content) template now supports a clearer naming convention for landscape video file uploads. 📱 QR Code
    • SharePoint API Updates

      We’ve made some key improvements behind the scenes to keep your SharePoint integrations running smoothly: ✅ Renamed the "Azure API" module to "SharePoint API" – clearer name, same purpose! 🛠️ Fixed a Cloudflare error that appeared when adding a new SharePoint